Privacy Policy

Effective Date: 1 March 2026

This Privacy Policy describes how Waiwa Development Co., Ltd. (“Company”, “Waiwa”, “we”, “us”, “our”) collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).

1. DATA CONTROLLER

Waiwa Development Co., Ltd.
56/1 Udomsuk 60, Sukhumvit 103
Nong Bon, Prawet, Bangkok 10250 Thailand

Email:
info@waiwa.co.th
phurin@waiwa.co.th

The Company acts as the Data Controller for personal data collected through its website and business operations.

2. TYPES OF PERSONAL DATA COLLECTED

We may collect the following categories of personal data:

2.1 Identification Data

• Full name
• Company name
• Job title

2.2 Contact Information

• Email address
• Telephone number
• Mobile number
• Line ID
• Business address

2.3 Transaction Information

• Quotation history
• Purchase records
• Payment terms
• Delivery information

2.4 Technical Data

• IP address
• Browser type
• Device information
• Cookies
• Usage logs

2.5 Marketing Data

• Website interaction
• Analytics tracking data
• Communication preferences

We do not intentionally collect sensitive personal data (e.g., religion, health, biometric data). If such data is submitted voluntarily, it will be processed in accordance with PDPA requirements.

3. PURPOSES OF PROCESSING

We process personal data for the following lawful purposes:

• Responding to quotation requests
• Processing transactions
• Customer relationship management
• Credit evaluation
• Delivery coordination
• Accounting and legal compliance
• Website analytics and performance improvement
• Security monitoring
• Marketing communications (where consent is given)

4. LEGAL BASIS FOR PROCESSING

We rely on the following legal bases under PDPA:

• Contractual necessity
• Legitimate interests
• Legal obligation
• Consent (for marketing cookies and communications)

5. COOKIES AND TRACKING TECHNOLOGIES

We may use:

• Essential cookies
• Analytics tools (e.g., Google Analytics)
• Marketing tracking tools (e.g., Meta Pixel)

Users may manage cookie preferences through browser settings.

6. DATA SHARING AND DISCLOSURE

We may disclose personal data to:

• Logistics providers
• Accounting service providers
• IT service providers
• CRM systems
• Government authorities (where legally required)
• Manufacturers (for warranty claims)

We do not sell personal data.

7. INTERNATIONAL DATA TRANSFER

Some analytics or cloud service providers may store data outside Thailand. We ensure appropriate safeguards are implemented in compliance with PDPA.

8. DATA RETENTION

Personal data will be retained:

• As long as necessary for business purposes
• As required by law (e.g., accounting records)
• Until consent is withdrawn (for marketing)

When no longer necessary, data will be securely deleted or anonymized.

9. DATA SECURITY

We implement appropriate technical and organizational measures including:

• Secure server configuration
• Database access control
• Limited internal access
• Encrypted credential storage
• Firewall and monitoring systems

10. DATA SUBJECT RIGHTS

Under PDPA, you have the right to:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Requests may be submitted via email to info@waiwa.co.th.

Data subjects have rights under PDPA.

11. CHILDREN’S DATA

The website is not directed specifically to minors. If personal data of minors is collected, parental consent may be required under applicable law.

12. MARKETING COMMUNICATIONS

Marketing communications will only be sent where:

• Consent has been given
• There is an existing business relationship

Recipients may unsubscribe at any time.

13. DATA BREACH RESPONSE

In the event of a personal data breach, the Company will:

• Assess risk
• Notify the Office of the Personal Data Protection Committee where required
• Notify affected individuals if high risk

14. AMENDMENTS

We reserve the right to update this Privacy Policy at any time. The latest version will be published on the website.

15. CONTACT FOR PRIVACY MATTERS

For inquiries or exercise of rights:

Email:
info@waiwa.co.th
phurin@waiwa.co.th

Address:
Waiwa Development Co., Ltd.
56/1 Udomsuk 60, Sukhumvit 103
Nong Bon, Prawet, Bangkok 10250 Thailand

VERSION CONTROL

Version: 1.0
Effective Date: 1 March 2026